Privacy Policy
Your privacy matters to us. Learn how quivarenthylu protects and manages your personal information in accordance with South African privacy laws.
1. Information We Collect
Personal Information
When you interact with quivarenthylu's financial platform, we collect information that helps us provide our services effectively. This includes your name, email address, phone number, and physical address when you register for our online business courses or request information about our programs.
We also gather professional details such as your current employment status, business interests, and educational background. This helps us tailor our course recommendations and ensure our content meets your specific learning goals.
Technical Information
Our platform automatically collects certain technical data to improve user experience. This includes your IP address, browser type, device information, and how you navigate through our website. We use this data to identify technical issues and enhance our platform's performance.
| Data Category | Examples | Collection Method |
|---|---|---|
| Contact Details | Name, email, phone number, address | Registration forms, contact forms |
| Usage Data | Pages visited, time spent, course progress | Automatic tracking, cookies |
| Device Information | Browser type, operating system, IP address | Automatic collection |
| Communication Data | Email correspondence, support requests | Direct communication |
2. How We Use Your Information
Your information serves several important purposes within our educational platform. We use it primarily to deliver our online business courses, track your learning progress, and provide personalized recommendations based on your interests and goals.
- Processing course enrollments and managing your learning journey
- Sending course updates, educational content, and platform notifications
- Providing technical support and responding to your inquiries
- Improving our course content based on user feedback and engagement patterns
- Ensuring platform security and preventing fraudulent activities
- Conducting research to enhance our educational offerings
Educational Focus: We never use your information to make promises about financial returns or guaranteed income. Our platform focuses solely on skill development and business education.
3. Information Sharing and Disclosure
quivarenthylu takes a conservative approach to sharing your personal information. We don't sell your data to third parties or engage in broad data sharing practices that could compromise your privacy.
Limited Sharing Scenarios
We may share your information only in specific circumstances: when you explicitly consent to such sharing, when required by South African law, or when necessary to protect our users' safety and security. For example, we might share information with law enforcement if legally required, or with our technical service providers who help maintain our platform.
Any third-party service providers we work with are contractually bound to protect your information and can only use it for the specific services they provide to us. These relationships are regularly reviewed to ensure compliance with our privacy standards.
Course Completion Certificates
When you complete our courses, we may share your achievement information with accredited educational bodies or professional organizations, but only with your explicit permission. This helps validate your learning credentials in professional settings.
4. Data Security and Protection
Protecting your information is fundamental to how we operate. Our security measures include encrypted data transmission, secure server hosting, and regular security audits to identify potential vulnerabilities.
We implement multiple layers of protection: physical security for our servers, technical safeguards like firewalls and intrusion detection systems, and administrative controls including staff training and access limitations. However, no online system is completely immune to security risks, and we encourage users to take their own precautions when sharing information online.
Data Breach Response
In the unlikely event of a data breach affecting your personal information, we commit to notifying affected users within 72 hours of discovering the incident. We'll provide clear information about what happened, what information was involved, and what steps we're taking to address the situation.
5. Your Privacy Rights
Under South African privacy legislation, including the Protection of Personal Information Act (POPIA), you have several important rights regarding your personal information. We've designed our systems to make exercising these rights as straightforward as possible.
Access Your Data
Request a copy of all personal information we hold about you, delivered in a clear, readable format within 30 days.
Correct Information
Update or correct any inaccurate personal information in your profile at any time through your account settings.
Delete Your Data
Request complete deletion of your personal information, subject to legal retention requirements for educational records.
Limit Processing
Restrict how we use your information while maintaining your access to essential platform features.
To exercise any of these rights, simply contact our privacy team using the information provided below. We typically respond to requests within 48 hours and complete most actions within 30 days.
6. Data Retention and Deletion
We retain your personal information only as long as necessary to provide our educational services and comply with legal requirements. Course completion records are typically maintained for seven years to support professional verification and accreditation needs.
Account information and communication records are usually deleted within two years of account closure, unless you specifically request immediate deletion. Some information may be retained longer if required by South African financial or educational regulations.
Automatic Deletion Processes
Our systems automatically review and purge outdated information according to predetermined schedules. Inactive accounts receive notification before deletion, giving users the opportunity to reactivate their accounts if desired.
7. International Data Transfers
quivarenthylu primarily operates within South Africa, but some of our technical infrastructure and service providers may be located in other countries. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
These transfers are governed by strict contractual agreements that require the same level of data protection we provide domestically. We regularly review these arrangements to ensure they meet South African privacy standards and international best practices.
8. Cookie Policy and Tracking
Our website uses cookies to enhance user experience and provide personalized content recommendations. Essential cookies are necessary for platform functionality, while optional cookies help us understand user preferences and improve our courses.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We don't use cookies for advertising purposes or share cookie data with advertising networks.
Analytics and Improvement
We use aggregated, anonymized data to understand how users interact with our courses and identify areas for improvement. This data cannot be traced back to individual users and helps us create better educational experiences.
9. Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. Significant changes will be communicated to users via email and prominently displayed on our platform.
Minor updates, such as clarifications or additional examples, may be implemented without notification, but all changes are documented with revision dates. We encourage users to review this policy periodically to stay informed about how we protect their information.
Privacy Questions or Concerns?
9598 Phakamile Rd, Jouberton, Klerksdorp, 2574, South Africa
Phone: +27739920851
Email: info@quivarenthylu.com
Our privacy team is available Monday through Friday, 9 AM to 5 PM SAST, to address your privacy-related questions and requests.